FAQ

We specialize in premium fishing tackle for discerning anglers, including:

• High-performance reels (baitcasting, fly, and encapsulated models)
• Specialized rods (casting and fly rods)
• Tournament-ready lures (chatterbaits, crankbaits, and bladed jigs)
• Fly tying materials (capes, saddles, dubbing, and feathers)
• Barbless hooks and eco-friendly tackle options

Our products are selected for both competitive anglers and passionate hobbyists who demand quality gear.

Absolutely! We’re proud to offer:

• Barbless hook options to minimize fish harm
• Eco-friendly packaging that won’t harm waterways
• Carbon offset express shipping through our partnership with River Conservation UK
• Sustainable fly tying materials

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.

Yes, orders over £50 qualify for our free standard shipping via EMS. For orders under £50 or for faster delivery, we offer express shipping via DHL/FedEx for £12.95.

Processing Time: 1-2 business days (orders placed by 3pm GMT ship same day Monday-Friday)

Delivery Time:

• Express Shipping: 10-15 days after dispatch (DHL/FedEx)
• Standard Shipping: 15-25 days after dispatch (EMS, free over £50)

Note: Seasonal demand during major tournaments may slightly extend processing times.

We ship globally except to some remote areas in Asia and other locations where delivery isn’t reliable. If your location requires additional shipping charges, we’ll contact you for approval before processing your order.

We use specially designed rod tubes and reel cases to protect your investment. Our environmentally conscious packaging is both sturdy enough to protect your gear and sustainable.

We offer a 15-day return policy from receipt of your order for:

• Unused items in original packaging
• Manufacturer defects (we cover return shipping)
• Incorrect items sent (we’ll expedite replacements)

To start a return, email [email protected] with your order number.

For manufacturer defects or our errors, we cover return shipping. For other returns, the customer is responsible for return shipping costs unless the item qualifies for our free return program (stated on product pages).

All orders include tracking:

• Express Shipping: Real-time tracking from dispatch to delivery
• Standard Shipping: Tracking available at major distribution points

You’ll receive your tracking number via email once your order ships.

Please contact us immediately at [email protected] with photos of the damaged package and items. We’ll work quickly to resolve the issue, whether that means sending replacements or processing a refund.

International customers are responsible for any import duties, which typically range between 0-15% of the item value depending on your country’s regulations. These are not included in your order total and may be collected by your local customs office.