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Welcome to Famous Fishing Shop! These Terms and Conditions govern your use of our website fishtackleuk.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for anglers aged 18 years or older. By using our site, you confirm you meet this age requirement. We reserve the right to restrict access to certain areas or services at our discretion.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Famous Fishing Shop or our suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care to accurately describe our fishing tackle and accessories, including:

  • Fishing reels (baitcasting, fly reels, encapsulated reels)
  • Rods (casting rods)
  • Lures (chatterbaits, bladed jigs, crankbaits)
  • Fly tying materials (feathers, capes & saddles, dubbing, flash)
  • Specialty items (barbless hooks, bombarda & float n’ fly)

However, slight variations in color or appearance may occur due to monitor settings. Product weights and dimensions are approximate.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We will send an order confirmation email, but this does not signify acceptance. Acceptance occurs when we dispatch your items.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. You confirm that the payment method used is yours or you have authorization to use it.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Note: Delivery times are estimates. Some remote areas in Asia and other regions may not be serviceable. We cannot guarantee delivery dates.

4.3 Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us immediately. You must notify us of any delivery problems within 30 days of the expected delivery date.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from the date of delivery for most items. To initiate a return:

  1. Contact our customer service within 15 days
  2. Pack items securely in original packaging with tags attached
  3. Ship to our returns address: Famous Fishing Shop Returns, 6 Riverside Dr, Dundee, GB DD1H 7NQ

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

  • Barbless hooks (potential tampering concerns)
  • Fly tying materials: feathers, capes & saddles, dubbing, flash
  • Opened or used bait products: boilies, hook baits & groundbait

5.3 Refund Process

After we receive and inspect your return:

  • Processing time: 3-5 business days
  • Refund will be issued to your original payment method
  • Original shipping fees are non-refundable unless the return is due to our error

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Submit false or misleading information

7. Limitation of Liability

Famous Fishing Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from events beyond our reasonable control
  • Incorrect use of fishing equipment purchased from us

Our total liability for any claim related to your order shall not exceed the purchase price of the items in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

9. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be posted on our website. Continued use of our site after changes constitutes acceptance of the modified terms.

10. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Phone: +44 (0)1382 202560 (Monday-Friday 8am-5pm GMT)
Address: 6 Riverside Dr, Dundee, GB DD1H 7NQ

Our Commitment: At Famous Fishing Shop, we’re passionate about providing quality fishing tackle and exceptional service. These terms are designed to create a fair and transparent shopping experience for all anglers. Tight lines and happy fishing!